Privacy Policy

1. Introduction

Jery ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information — Name, email address, and password when you create an account
• Profile Information — Optional profile details you choose to provide
• Payment Information — Billing address and payment card details (processed by Stripe)
• Communications — Messages and feedback you send to us
• User Content — Files, documents, and data you upload to the service

2.2 Information Collected Automatically

• Device Information — Device type, operating system, browser type, and unique device identifiers
• Usage Data — Pages visited, features used, actions taken, and time spent on the service
• IP Address — Your Internet Protocol address for security and analytics
• Cookies — Session and authentication cookies essential for service operation
• Error Reports — Technical error information to help us improve the service

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience
• Facilitate AI-powered features using your content (with your consent)

4. Third-Party Services

We share information with the following third-party services to provide our service:

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of your personal data
• Rectification — Request correction of inaccurate data
• Erasure — Request deletion of your personal data
• Portability — Request transfer of your data in a machine-readable format
• Restriction — Request limitation of processing
• Object — Object to processing for marketing or legitimate interests
• Withdraw Consent — Withdraw consent where processing is based on consent

To exercise these rights, contact us at the email address below or use the account settings in the application.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and audit logging
• Secure infrastructure hosted on reputable cloud providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or reliance on adequacy decisions.

9. Children's Privacy

Our service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland:

• Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Data Controller: Jery is the data controller for your personal data
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

12. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for authentication and security (cannot be disabled)
• Analytics Cookies: Help us understand how you use the service (PostHog)

You can control cookies through your browser settings, though disabling essential cookies may affect service functionality.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [YOUR EMAIL ADDRESS]
• Website: https://jery.ai
• Data Protection Officer: [DPO EMAIL IF APPLICABLE]